ABOUT US
                                                           
Since 1987, Security Express has specialised in cash transfer and movement of valuable items.

This secure service covers cash transfer for same day processing and secure movements for both local and nationwide deliveries.
                                                           
TRACK RECORD                          

Security Express was established as part of Armourguard in 1987.
In 1994, Freightways sold the Armourguard brand retaining Security Express as a specialised cash transfer company operating under the Messenger Services division of Freightways.

The selection and recruitment of high calibre, motivated and honest staff is vital to maintaining the high standards of service for which Security Express is renowned.

Messenger Services Limited incorporating Security Express, follows strict recruitment procedures, including the licensing of all staff under the Security Guards and Private Investigators Act.

RESOURCES                     

Unlike other highly publicised security firms, Security Express Auckland, Wellington and Christchurch retain a lower profile within the marketplace making it less susceptible to risk.

Security Express drivers are contacted by the operations centre every hour to ensure their welfare and that of their consignments.

In the event of an emergency, all vehicles have an emergency button that directly contacts operations centre staff, who follow strict security procedures to ensure a quick and efficient resolution. 

All Security Express guards and office staff hold a Department of Justice license in accordance with the Security Guard and Private Investigators Act 1974. 

At all times, both guards and staff are required to carry and display a department of courts issued Security Guard ID license as well as a Security Express ID card.

All ID cards are complete with photo identification and security imprinting to insure validation.

METHODOLOGY                            

As a requirement of all Security Express services in Auckland, Wellington and Christchurch, a signature must be received from the pickup point by the driver carrying out the service and at the delivery point. This ensures each point receives a copy of the documentation. 
 
Each of the company’s purpose-created, 3-layer dockets require declared amounts of both cash and coin separately from cheque values, numbers from the tamper proof bags or seals and customer information. This provides protection for Security Express customers, ensuring there are no discrepancies between the packing of the contents and its receipt by the receiver. 

This audit trail also provides evidence of collection and assists the drivers whom must remain responsible for all insurable cash limits.  Security Express retains a copy of the final completed documentation as proof of the services provided.

All movements are recorded within Security Express standard documentation in triplicate, allowing copies of the relevant documentation to be left at all points, and at all stages of the service.

GUARD APPEARANCE AND PERFORMANCE

At all times, guards employed with Security Express Auckland, Wellington and Christchurch are required to wear a Security Express uniform.

This uniform is pre-determined and supplied to ensure all guards are easily identifiable.

Security Express is proud of its professional image and strives to maintain and improve industry standards.

Customer feedback is always obtained to ensure Security Express maintains its corporate public image.
 

SECURITY EXPRESS PERSONNEL

Auckland, Wellington and Christchurch use the same guards to cover set areas to ensure continuity and customer satisfaction.

These guards are not moved from run to run each day, enabling them to build trusting relationships with Security Express clients.

If a guard requests leave, Security Express employs a relief guard to complete at least one full week with the guard before they leave. This process ensures all customers are informed and have meet the relief guard, and also makes certain that no disruption is incurred by customers.

Relief guards are required to carry and display both the department of courts issued Security Guard ID licence and company Security Express ID cards.

This information can also be faxed or delivered to each site to confirm identification.

VEHICLES

All Security Express Auckland, Wellington and Christchurch vehicles are fully decaled in the company’s logos. These logos are also on the company’s uniforms. This enables customers to easily identify both Security Express vehicles and guards.

A Security Express van can also be identified by a vehicle number located on the sides, rear and roof of the vehicle.